Contact Us

We’re here to help.

If you have a question about an order, a product, shipping, or anything else, please don’t hesitate to get in touch. We aim to make every interaction as comfortable, respectful, and discreet as possible.

Get in Touch

📧 Email: winkandwhisper@gmail.com

We aim to respond to all enquiries within 1–2 business days.

What Can We Help With?

You’re welcome to contact us regarding:

Orders or order status
Shipping or delivery questions
Returns or faulty items
Product information
General enquiries

For faster answers, you may also find what you’re looking for in our FAQ, Shipping Policy, or Returns Policy.

Privacy & Discretion

Your privacy matters to us.

All enquiries are handled confidentially
Emails and messages are never shared with third parties
We do not discuss order details with anyone other than the purchaser

If your enquiry relates to a specific order, please include your order number so we can assist you more efficiently.

Customer Support Hours

We operate online and respond to enquiries during standard business hours:

Monday – Friday
9:00am – 5:00pm (ACST)
Excluding public holidays

For Adults Only

Wink & Whisper is intended strictly for adults aged 18 years and over.
We are unable to respond to enquiries from minors.

Business Location

Wink & Whisper
Adelaide, South Australia
(Australia-wide online store)

Still Need Help?

If you’re unsure who to contact or what to ask, feel free to send us a message — we’re always happy to help guide you in the right direction.