Privacy Policy

1. Who We Are

Wink & Whisper is an online retailer offering adult and intimacy-related products for consenting adults aged 18 years or older.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: winkandwhisper@gmail.com

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2. Age Restriction

Our website and products are intended strictly for adults aged 18 or older.

We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately so we can remove it.

 

3. Information We Collect

We collect information to provide a safe, secure, and discreet shopping experience.

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A. Information You Provide to Us

This may include:

• Full name

• Email address

• Shipping address

• Billing address

• Phone number (if provided)

• Account details (if you create an account)

• Messages sent via contact forms or email

• Newsletter subscription preferences

 

B. Payment Information

Payments are processed securely by third-party payment providers.
We do not store or have access to your full credit or debit card details.

 

C. Automatically Collected Information

When you browse our site, we may collect:

• IP address

• Browser type and device information

• Pages viewed and time spent on the site

• Referring URLs

• Cookie and tracking data (see Section 7)

 

4. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Ship products in discreet packaging

• Communicate about your order or account

• Provide customer support

• Send marketing emails (only if you opt in)

• Improve website performance and user experience

• Detect and prevent fraud or abuse

• Comply with legal obligations

We never sell your personal data.

 

5. Discreet Billing & Packaging

We understand the importance of privacy when purchasing adult products.

• Orders are shipped in plain, unbranded packaging

• Billing descriptors are neutral and discreet

• No product details appear on the outside of packages

 

6. Sharing Your Information

We only share your information when necessary, including with:

• Payment processors

• Shipping and fulfillment partners

• Email marketing services (only if subscribed)

• Website analytics providers

• Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and responsibly.

 

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality

• Remember preferences

• Analyze site traffic and performance

• Improve marketing effectiveness

You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect website functionality.

 

8. Email Marketing & Communications

If you subscribe to our mailing list:

• You will receive updates, promotions, or educational content

• You may unsubscribe at any time by clicking the link in our emails

We do not send explicit or graphic content via email.

 

9. Data Security

We take reasonable and appropriate measures to protect your personal information, including:

• Secure servers

• Encrypted transactions

• Restricted access to sensitive data

While no system is 100% secure, we work diligently to safeguard your information.

 

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data

• Withdraw consent for marketing communications

• Object to certain data processing activities

To exercise your rights, please contact us at the email address listed above.

 

11. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Meet legal and accounting obligations

• Resolve disputes

• Enforce agreements

When no longer required, your data is securely deleted or anonymized.

 

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

 

13. International Visitors

If you are accessing our site from outside [your country], please note that your data may be transferred to and processed in countries with different data protection laws.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised “Last updated” date.

 

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Wink & Whisper
📧 Email: winkandwhisper@gmail.com